[This blog is the first in a five-part series based on the Maravedis report “From Managed Home Wi-Fi to Enabling the Secure Smart Home 2018-2023”. Look for the other blogs, which will be published here on a weekly basis.]
The home is rapidly becoming an environment that is dense with technology. With the proliferation of devices, a new level of Wi-Fi performance and coverage is required. Because the wireless footprint of these devices varies considerably, if some order isn’t established, an inconsistent Wi-Fi experience seems inevitable.
Wi-Fi performance, and by extension the user experience, can suffer due to many environmental factors, such as congestion, noise, and interference. Many residential subscribers are tackling the problems in their own way (and at their own risk) by purchasing third-party hardware in retail stores. However, if these devices fail to fix their Wi-Fi issues, they will blame their service providers for it, resulting in more service calls, churn, and OpEx (operational expenses) for the carriers.